Author & editor roles

Learn about these 2 roles in the CMS.

There are 2 user roles in the Mass.gov Content Management System (CMS): Author and Editor. The Author role is ideal for users who should have their work reviewed before it is published.

Author role

Authors can:

• Draft content

• Watch content

• Edit content

• Upload documents and other media files

• Replace documents and other medial files with new versions

Authors cannot:

• Publish, unpublish or move content to the Trash.

Editor role

Editors can:

• Use all author privileges

• Publish content

• Unpublish content

• Move content to the Trash

Beyond these 2 user roles, permissions can be added to work with specific content types. For example, an author or an editor can be given permissions to create Executive Orders.

How to request a new author or editor account

To create or change an account, a supervisor can submit a ServiceNow support request. Your request should include:

• The name of each user

• Their state email address

• Author or editor account

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